Mailchimp Problems

As many of you will know, we’re currently in the process of establishing our members newsletter. This will go out every month and communicate to members their membership number and renewal date.

We intend to continue the non-members newsletter, which will contain similar content.

Unfortunately, during the transition, some issues have come up, most notably a problem between the BSFA’s Mailchimp account and several mail servers, one of which appears to be Gmail. This means when we write the newsletter and send it, Mailchimp tells us it has been sent and got through, but members report that they have not received it.

This problem is clearly not the fault of the sender or the receiver. The technology is failing us somewhere along the line, so we will continue to try and fix this.

Interestingly enough, despite this, there has actually been a reported 7% improvement on the opening of the emails with the newsletter in, which is encouraging, but lots more needs to be done.

In the meantime, the non-member’s newsletter for September will be sent out today and a link to the contents will be posted here on the website so all interested parties can access it.

The link is here – https://mailchi.mp/08c47eb2073d/bsfa-newsletter-august-3615262

Apologies for the reference to ‘August’ in the above link, that is my error.

We will continue to post the newsletter up in this way along with other website updates until we are confident the matter is fixed.

Allen. 

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.